Shipping & Returns

 

Shipping and Delivery

When you purchase goods from our Site, the goods will be delivered through one of the following methods:

  • Standard delivery can take between 5-14 business days. Delays expected with AusPost.

Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforseen circumstances. Please note that delivery times do not include weekends and public holidays.

You will be required to pay delivery charges in addition to the price for the goods you purchase.

If you purchase goods from us for delivery to a destination outside Australia your purchase may be subject to import duties and taxes applied by the destination country. You are responsible for paying any such duties or taxes. Please contact your local customs office for more information before making a purchase. We are not responsible for the payment of any such duties or taxes and are not liable for any failure by you to pay them.

You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.

Refunds

Refunds for Goods

Refund requests must be made within 14 days after receipt of your goods.

We accept refund requests for goods sold on our Site for any of the following reasons:

  • Good is broken.

Refunds do not apply to the following goods:

  • change of mind.

Refunds for Services

All services sold on our Site are non-refundable.

Returns

Returns can be made by mail. To return a good by mail, follow the following procedure:

Please email us within 14 days of goods arrival at hello@miamuse.com for returns address, you will need to cover the cost of postage and head to your nearest post office also within 14 days of goods arriving with you. Please make sure you keep the tracking number.

If you have any questions, please contact us.